Supreme Customer Service
Building a reputation as an organization that provides exceptional customer service doesn’t happen by accident. It requires understanding your customers, interdepartmental teamwork, professional communications, and continuous process improvement. Growth and success are contingent upon developing a customer service culture that is consistent, action-oriented, collaborative, and demonstrated by individual and collective efforts.
• Explore how important customer service is at any level or organization through role-play, activities and self-exploration
• Be able to demonstrate their knowledge and skills in work areas that employers value and exhibit a commitment to professional growth.
20-course hours over 10 sessions
Contact your Career Coach to register.
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